Ultimately, it’s more efficient to pause what we’re doing to listen to someone else, or tell that person to wait a second, than to try and do all things at once. Multi-tasking is not efficient. Multi-tasking leads to miscommunication, which requires follow-up and cleaning up. Just pause and do one thing at a time – you’ll be glad you did.
Being present with other people isn’t just an efficiency hack – though it is that – it’s also about creating a sense of trust. Think about talking with someone who makes eye contact, nods, and gives you’re their full attention versus talking with someone who is texting, checking their email, or doing something else while you talk. Which makes you feel more valued? Which one do you do more often?